ShowingHero Features
Wait List Feature
This feature of ShowingHero enables the prospects to fill out a Wait List form in case there is no showtime available for a property.If you enable Wait List setting on the Account Settings page, then whenever a new property is imported in ShowingHero, the Wait List setting will be enabled for tha...
Disable Get Code Feature
ShowingHero has introduced a feature to prevent scams in the process of scheduling self-tour showings. This feature is designed to improve security and reduce the likelihood of fraud. By disabling the ability for prospects to obtain lockbox codes through the platform, property managers can ensure...
Default Self-Tour Setting
The Default Self-Tour Setting feature on the Account Settings page enables property managers to define self-tour settings for all properties that will be imported into ShowingHero.One of the main benefits of this update is the ability to streamline the process of setting up self-tours for propert...
Chat with an Agent: The Convenient Way to Get Help
Have you ever found yourself frustrated trying to navigate through a website or online platform, only to be left with unanswered questions? You're not alone. Many people find it challenging to get the help they need when they need it. Fortunately, the "Chat with an Agent" feature on the property ...
Property Report
The property report shows a count of different values where the value can be the number of prospects who have shown interest in that property or the number of total showing inquiries for that property.Filters: Records can be filtered on the basis of a date range which can be selected from the S...
Lockbox Code Expiration Time
The lockbox codes have the following validity periods: Generated lockbox codes are valid until midnight of the same day they are generated. Once a lockbox code is used, it will expire after 2 hours, even if the 2 hours extend beyond midnight of the day the code was generated.
Prospect Report
The prospect report shows the details of prospects along with information about the showings done by them. The prospect report displays the prospects who have registered in ShowingHero within the date range provided in the date filters. Example: Suppose a prospect was registered in ShowingHero on...
Manage Prospects Page
The Manage Prospects page shows the list of prospects who must have shown interest in the property(ies) of the company within the date range provided in the date filters. The date on which the prospect is registered in ShowingHero can be different from the date on which the prospect has shown int...
Showings Page
The different showings page i.e., Agent Showings, Self-Tours, and Completed Showings shows the list of showings scheduled (happened) within the date range provided in the date filters.Filters: Records can be filtered on the basis of a date range which can be selected from the Start Date and End...
Avoid Self Tour Scams
Self-Guided Rental Tours: Safety, Security, and ScamsBetween COVID-19 and the rise of younger renters hitting the rental market, self-guided tours, or “self-showings,” have become a very popular way to tour rental properties. When it comes to self-guided tours, there are many concerns among prope...
How to share your location to get the lockbox code
Once you arrive at the property, you must send the serial number on the lock box to the phone number from which you are getting text notifications. On sending the serial number, you will receive a link to get the code to open the lockbox. After clicking the link, please press the Confirm My Locat...
Phone Tree Setup
What is a phone tree?An automated attendant that allows callers to be automatically transferred to an extension without the intervention of an operator/receptionist.The ShowingHero number provided can be used on third-party websites for marketing. Prospects call on that number, follow the prompts...