Wait List Feature

This feature of ShowingHero enables the prospects to fill out a Wait List form in case there is no showtime available for a property.If you enable Wait List setting on the Account Settings page, then whenever a new property is imported in ShowingHero, the Wait List setting will be enabled for tha...

Disable Get Code Feature

ShowingHero has introduced a feature to prevent scams in the process of scheduling self-tour showings. This feature is designed to improve security and reduce the likelihood of fraud. By disabling the ability for prospects to obtain lockbox codes through the platform, property managers can ensure...

Default Self-Tour Setting

The Default Self-Tour Setting feature on the Account Settings page enables property managers to define self-tour settings for all properties that will be imported into ShowingHero.One of the main benefits of this update is the ability to streamline the process of setting up self-tours for propert...

Chat with an Agent: The Convenient Way to Get Help

Have you ever found yourself frustrated trying to navigate through a website or online platform, only to be left with unanswered questions? You're not alone. Many people find it challenging to get the help they need when they need it. Fortunately, the "Chat with an Agent" feature on the property ...

Property Report

The property report shows a count of different values where the value can be the number of prospects who have shown interest in that property or the number of total showing inquiries for that property.Filters: Records can be filtered on the basis of a date range which can be selected from the S...

Lockbox Code Expiration Time

The lockbox codes have the following validity periods: Generated lockbox codes are valid until midnight of the same day they are generated. Once a lockbox code is used, it will expire after 2 hours, even if the 2 hours extend beyond midnight of the day the code was generated.

Prospect Report

The prospect report shows the details of prospects along with information about the showings done by them. The prospect report displays the prospects who have registered in ShowingHero within the date range provided in the date filters. Example: Suppose a prospect was registered in ShowingHero on...

Manage Prospects Page

The Manage Prospects page shows the list of prospects who must have shown interest in the property(ies) of the company within the date range provided in the date filters. The date on which the prospect is registered in ShowingHero can be different from the date on which the prospect has shown int...

Showings Page

The different showings page i.e., Agent Showings, Self-Tours, and Completed Showings shows the list of showings scheduled (happened) within the date range provided in the date filters.Filters: Records can be filtered on the basis of a date range which can be selected from the Start Date and End...

Avoid Self Tour Scams

Self-Guided Rental Tours: Safety, Security, and ScamsBetween COVID-19 and the rise of younger renters hitting the rental market, self-guided tours, or “self-showings,” have become a very popular way to tour rental properties. When it comes to self-guided tours, there are many concerns among prope...

How to share your location to get the lockbox code

Once you arrive at the property, you must send the serial number on the lock box to the phone number from which you are getting text notifications. On sending the serial number, you will receive a link to get the code to open the lockbox. After clicking the link, please press the Confirm My Locat...

Phone Tree Setup

What is a phone tree?An automated attendant that allows callers to be automatically transferred to an extension without the intervention of an operator/receptionist.The ShowingHero number provided can be used on third-party websites for marketing. Prospects call on that number, follow the prompts...

Google 2-Way Sync

We're thrilled to share that the long-awaited Google 2-Way Sync feature is available on ShowingHero.Google 2-Way Sync is a feature that allows the synchronization of events between Google Calendar and ShowingHero. In this context, it refers to the synchronization of events between an agent's Goog...

Simplify Your Schedule with ShowingHero's "Block Showings" Feature

Do you find yourself constantly juggling your availability and showings for your properties? ShowingHero has you covered with our convenient "Block Showings" feature. Whether you're unavailable for a specific date or simply want to pause showings temporarily, this feature allows you to block agen...

Registration process for MLS Agents.

Client Registration: An MLS agent registered for client A can use the same details to register for client B. Even if the agent is inactive for client A, they can still register for client B using the same details. Property Registration: If an MLS agent is registered for property ABC but ...

Text message notification to occupants

Our new feature allows you to add occupant's phone numbers so they can receive text notifications for upcoming showings. To add an occupant's phone number, follow these steps:1) Go to Properties.2) Search for the property address and click on the Edit option corresponding to the property.3) On th...

Download Watermarked or Non-Watermarked Images from ShowingHero

You now have the option to download both watermarked and non-watermarked images from ShowingHero. To download the images, please follow these steps: Go to Properties. Search for the property address and click on the Edit option corresponding to the property. On the Manage Property page, scrol...

Access Occupant Notification History

This feature allows you to access a log of occupant notifications. To access this feature, please follow these steps: Log into your account. Navigate to the Properties section. Search for the property address and click on the View Details option corresponding to the property. On the left-han...