When an agent or client makes changes to email templates, which agents are affected?

If the main account holder makes any changes to an email template, these changes apply to all email templates regardless of the agent's privileges. This means that both admin agents and junior agents will notice the changes in their email templates. Additionally, these changes will also apply to any new agents that the main account holder adds to the system.

However, if an individual agent with either administrator or junior agent privileges makes changes to their email templates, these changes only apply to their agent accounts and do not affect any other agents."

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