How to share your location to get the lockbox code

Once you arrive at the property, you must send the serial number on the lock box to the phone number from which you are getting text notifications. On sending the serial number, you will receive a link to get the code to open the lockbox. After clicking the link, please press the Confirm My Location button and tick the checkbox for I've read and understood the above. Once this is done, you can click on the Get Code button to get the lockbox code.

Please note you need to share your location with ShowingHero to get the code.

You might get an error saying that you are not close to the location even if you are standing in front of the lockbox after sharing the location. This might happen due to the algorithm used by Google to calculate distance. We suggest you move around the property in the direction where the distance is decreasing. We apologize for this inconvenience.

Please find the following steps to share your location:

If you want to share the location on an iOS device (phone or tablet), kindly go to Settings > Privacy > Location Services. Ensure that the location service is on. Please scroll down to your browser app (Safari Websites) and tap on it. Choose to either share your location while using your browser or to always share your location even if your browser is running in the background.

If you have already blocked ShowingHero on an iOS device (phone or tablet), kindly refresh the page and press the Confirm My Location button.

If you have already blocked ShowingHero on a desktop or laptop or an Android device (phone or tablet), please look at the below steps to unblock ShowingHero.

If you are using Google Chrome on your desktop or laptop, open the browser and click the three buttons in the top right corner. Go to Settings > Privacy and Security > Site Settings > Location. Go to the Not allowed to see your location section and press the delete button in front of https://showinghero.com

If you are using Google Chrome on your mobile phone, open the browser and click the three buttons in the top right corner. Ensure that the location service is on. Go to Settings > Site Settings > Location. Go to the Blocked section and press the delete button in front of https://showinghero.com

Please click on https://www.lifewire.com/denying-access-to-your-location-4027789 to view the screenshots of how to allow your location.

If you have any doubts or concerns do not hesitate to email us at clientsuccess@showinghero.com, will be a pleasure to answer all your questions.