Question for communication: How to edit the communication email and text message templates

Unfortunately, Text Message templates can not be edited, but to edit email templates in ShowingHero, follow these steps:

1. Go to Communication > Email Templates.
2. Click on the "Edit" button next to the template you want to modify.
3. Make the necessary changes to the template text.
4. Ensure not to modify the mail merge fields, indicated by words enclosed in curly braces ({}), such as {Prospect Name}, {property address} etc.
5. After editing, click the "Save" button to save your changes.

Remember to review your changes carefully before saving to ensure the template remains accurate and effective.

Please feel free to reach out at clientsuccess@showinghero.com for any assistance.