How to notify Occupants for Upcoming Showings

To add occupants' email addresses and configure notification settings for a listed property, follow these steps:

Go to the "Properties" page and search for the address of the occupied property. Click on the "Edit" button next to the property listing to access the "Manage Property" page.

On the "Manage Property" page, locate the section labeled "Manage Current Occupants" and click on it to expand the options.

In the expanded section, you'll find the question "Currently Occupied." If the property has occupants, select "Yes" to activate the additional settings.

In the "Occupant Email Address" field, enter the email addresses of all the occupants, separated by commas. Ensure there are no spaces before or after any of the email addresses.

In the "Notification Settings" field, specify the number of hours before a showing that the occupants should be notified. For example, entering "5" will notify occupants 5 hours before the scheduled showtime.

In the "Required Lead Time" field, specify the number of hours of lead time required for any showing to be scheduled. For example, entering "24" will require showings to be scheduled at least 24 hours in advance.

Once you've filled in the required information, scroll to the bottom of the page and click the "Save" button to apply the changes.

For any queries please feel free to reach us at clientscuccess@showinghero.com.