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How to change communication preference as a company

As a company, you can select your communication preference by accessing the account settings page.To do so, go to Settings >> Account Settings.Once you've opened the Account Settings page, scroll down until you reach the section labeled "General Settings." Here, you'll see radio buttons labeled "...

Wait List feature

ShowingHero has a wait-list feature that ensures prospects are notified as soon as the agent creates new showtimes for a property. When this feature is activated, prospects will find a form on the property page where they can fill in their name and contact information. The system will then automa...

Viewing Completed Showings in ShowingHero

Instructions on how to view completed showings in Showing Hero. To see all completed showings, navigate to Showings >> Completed Showings. This page will display all completed showings within a specific time period. By default, the start date is set to one month before the current date, and th...

When an agent or client makes changes to email templates, which agents are affected?

If the main account holder makes any changes to an email template, these changes apply to all email templates regardless of the agent's privileges. This means that both admin agents and junior agents will notice the changes in their email templates. Additionally, these changes will also apply to ...

Default Self-Tour Setting

The Default Self-Tour Setting feature on the Account Settings page enables property managers to define self-tour settings for all properties that will be imported into ShowingHero.One of the main benefits of this update is the ability to streamline the process of setting up self-tours for propert...

Property Report

The property report shows a count of different values where the value can be the number of prospects who have shown interest in that property or the number of total showing inquiries for that property.Filters: Records can be filtered on the basis of a date range which can be selected from the S...

Adding new agent on ShowingHero

Adding new employees as an agent.To add an agent on ShowingHero, please follow these simple steps: Log in to your ShowingHero account. Navigate to Settings > Agent Settings. On the Manage Agent Page, click on the "Add Agent" button. Enter all the required details for agent. Select the appro...

Text message notification to occupants

Our new feature allows you to add occupant's phone numbers so they can receive text notifications for upcoming showings. To add an occupant's phone number, follow these steps:1) Go to Properties.2) Search for the property address and click on the Edit option corresponding to the property.3) On th...

Self Tour (Sentri Boxes)

ShowingHero – Quick Guide: From Scheduling to Getting the CodeScheduling a Showing Log in to your prospect account. Select the property. Choose an available date and time slot. Complete identity verification if required. Confirmation & Reminders You will receive a confirmation via SM...

Questions for Settings: How to upload recorded audio for my Company Listings Phone Number?

To upload new audio for your Company Listings Phone Number, follow these steps: Go to Settings >> Account Settings >> Phone Settings. Click on the "Upload New mp3 Audio" button. Select an mp3 file to upload and click on the "Save" button. You have the option to use your own voice, hire a pro...

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