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How can I enable a Self-tour schedule for my property?

To enable lockbox showings for a property, follow these steps:Log into your ShowingHero account, navigate to the "Properties" page, and search for the property's address.Click on the "Edit" button next to the property's address to access the "Manage Property" page.Scroll down to the "Self-Tour Se...

How can prospects select or change their communication preference?

Prospective tenants can select or change their communication preferences by going to their profile. They can access their profile by clicking on the three lines at the top right corner of their page and then clicking on their name.After accessing their profile, the prospect should click on the Ed...

"Agent Showing": How to create a mini calendar?

This feature allows you to customize your calendar by creating agent showings on dates and times that work for you. To create an agent-showing schedule, go to Schedule > Create Mini Calendar. The following are the sections you'll need to complete to create your mini-calendar: Mini-Calendar Name...

Account Management Privileges and Billing Information

As the main account holder, have access to various features and privileges within our system to manage their ShowingHero account effectively.Updating Credit Card Information and Monthly Plans: You can update your credit card information and manage your monthly plans by accessing the Settings > Bi...

Agent's Access

What authorities do the Property Manager, Admin agent, and Non-Admin Agent have?Property manager: PM has all the access to the system and account settings. They can view the account settings but cannot make any changes. Besides, they have access to the system.Admin Agent: All the properties are a...

How to change Agent, Vendor, and Shackle codes on codebox?

To change the Agent, Vendor, and Shackle codes on the CodeBox lockbox, please follow these instructions:Enter the 6-digit admin/agent code on the lockbox and press <ENTER>.Wait for 5 seconds until the screen displays "Select CMD:" at the top.To change the admin/agent code, press <4>. Enter your n...

How to Troubleshoot a Codebox not opening - Possible Scenarios and recommendations

If you're facing issues with your code box, there are a few common problems that you can easily resolve. In this article, we'll discuss the most common issues and provide simple solutions for each:Battery IssuesOne of the most common problems with code boxes is a dead or low battery. If this is t...

Property addresses for clients esp Canadian clients

If you are a Canadian client looking to get your properties set up in the best way possible, it is important to provide accurate property addresses. The way you enter the address information will depend on whether the property is a single-family residence or a multi-unit building. Here are the tw...

Simplify Your Schedule with ShowingHero's "Block Showings" Feature

Do you find yourself constantly juggling your availability and showings for your properties? ShowingHero has you covered with our convenient "Block Showings" feature. Whether you're unavailable for a specific date or simply want to pause showings temporarily, this feature allows you to block agen...

Registration process for MLS Agents.

Client Registration: An MLS agent registered for client A can use the same details to register for client B. Even if the agent is inactive for client A, they can still register for client B using the same details. Property Registration: If an MLS agent is registered for property ABC but ...

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